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Welcome to Consumer Rights Organisation


This is All India Non Political Organisation.

The Organisation’s Registration Number is 217/4/3410

Registered by Govt. of India.

The working area of the organisation is all over India.

About CRO

Consumer right is defined as 'the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the case may be, so as to protect the consumer against unfair trade practices. Today in this age the trend of hoarding, black marketing, adulteration, etc. are growing very fast.

Know your rights

1. The right to satisfaction of basic needs

2. The right to safety

3. The right to be informed

4. The right to choose

5. The right to be heard

Consumer Protection Act

Consumer Protection Act of 1986 is an act of Parliament of India enacted in 1986 to protect interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consum-ers' disputes and for matters connected therewith.


Consumer Court is the special purpose court, mainly in India, that deals with cases regarding consumer disputes and grievances. These are judiciary set ups by the government to protect the consumer rights. Its main function is to maintain the fair practices by the sellers towards consumers. Consumers can file a case against a seller if they are harassed or exploited by sellers. The court will only give a verdict in favor of the consumers/customers if they have proof of exploitation, i.e, bills or other documents. If a consumer does not have the proper documents required for filing a case then it would be very difficult for the consumer to win or even file a case.

Types of Consumer Courts

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